Privacy Policy
Last Updated: June 2026
At Orchard Maine (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, purchase our products, subscribe to our emails, or otherwise interact with our brand.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information including:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment details
- Order history
Website Information
When you visit our website, we may automatically collect:
- IP address
- Device information
- Browser type
- Website activity and usage data
- Cookies and tracking information
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and shipping updates
- Respond to enquiries and requests
- Improve our website and customer experience
- Prevent fraudulent transactions
- Comply with legal obligations
- Send marketing communications where you have opted in
Marketing Communications
If you subscribe to our mailing list, we may send you updates about new products, promotions, launches, and special offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Payment Information
All payments are processed through secure third-party payment providers.
Orchard Maine does not store or have access to your full credit card or payment details.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Analyse website traffic
- Improve website functionality
- Support marketing and advertising activities
You can disable cookies through your browser settings; however, some features of our website may not function properly.
Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors
- Shipping and courier providers
- Website hosting providers
- Email marketing platforms
- Analytics and advertising partners
These providers only receive information necessary to perform their services and are required to handle your information securely.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we strive to use commercially acceptable means to protect your information, no method of online transmission or electronic storage is completely secure.
Accessing or Updating Your Information
You may request access to the personal information we hold about you and request corrections if any information is inaccurate or outdated.
To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external websites and encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or services.
Any updates will be published on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Orchard Maine
Email: hello@orchardmaine.com.au
Perth, Western Australia, Australia
